Frequently Asked Questions

Retail

If I buy a product (for example, a metronome) that stops working within the warranty period, do I have to send it to the manufacturer for repair or can I just bring it back to you?

Please bring it in – we will take care of it for you.

Instrument Rentals

Do I have to rent my instrument for the full school year/term?

No, beyond the initial three-month commitment that you make to the instrument, it is a month-to-month contract and you can return it at any time.

Lessons

Do you offer group lessons?

We have a few instructors who offer them – please contact us for details.

How much do lessons cost?

It varies slightly by instructor and instrument, but the average is $140 a month for four, half-hour private lessons.

What is the best age to start music lessons for my child?

This also varies, both by the instrument and by the child, but we have had success with children as young as 3 with drums/percussion. Drums is a great introduction to rhythm that will serve kids well in all their future musicial endeavors!

Repairs

I didn’t buy/rent my instrument from you – can I still bring it in to your store for repair?

Absolutely, we’d be happy to help you! We service all major instrument brands.

I want to upgrade my guitar with new electronics. Can you help me with that?

Yes! We have on-site techs who can get it done for you in a flash.